Module

| TIM Directory & Call Lists

Source independent, multitenant directories, One call list: in sync on all devices

The most important functions at a glance

  • Unlimited number of telephone directories per end user
  • Private, group and/or client telephone directories
  • Simple, clear and the same on all devices
  • Automatic link with telephone number resolution
  • Native, multi-client capable telephone directory search in Jabber (UDS)
  • Fields freely configurable
  • Flexible and multi-layered authorization system
  • Granular client capability
  • User-related and cross-device assignment by number
  • Full support of Extension Mobility
  • Online and offline call list entry also when busy
  • Complete Jabber Integration
  • Server-based

The TIM phone book replaces the Cisco Unified Callmanager Directory Service and offers extended functionality. The TIM phone book is multitenant capable and can be structured into different sub-areas (e. g. private, group, company). It has various import and export interfaces. TIM provides globally available call lists for individual phone numbers as well as shared hunt groups. These call lists are synchronously available on the phone, Jabber for Windows, and on the TIM website. This service offers the greatest added value to users of Extension Mobility (profiles). In addition, the TIM Global call lists also show "Calls on Busy" and in the case of Jabber users, the calls even when the PC is switched off. Licensing is based on the number of all end users per tenant.

The TIM Directory replaces the directory service provided by Cisco Unified Communications Manager. The telephone directories are multi-tenant capable and can be structured as required. A common structuring is e. g.: private telephone books, group telephone books and company directories. These directories are available for the all devices, the TIM User Page and Jabber. The import interfaces such as LDAP, csv files and CUCM as well as the export options csv file, xml file, xls file are used for efficient management. Effective display and search options allow the handling of millions of entries. In addition, administrators can define global phonebooks and assign them to TIM groups hierarchically and hereditably. TIM provides globally available call lists for individual phone numbers as well as shared hunt groups. These call lists are synchronously available on the phone, Jabber for Windows, and on the TIM website. This service offers the greatest added value to users of Extension Mobility (profiles). In addition, the TIM Global call lists also show "Calls on Busy" and in the case of Jabber users, the calls even when the PC is switched off. TIM provides globally available call lists for individual phone numbers as well as shared hunt groups. These caller lists are available on the phone, Jabber for Windows, and on the TIM website. This service offers the greatest added value to users of Extension Mobility (profiles) but also to users with several phones. In addition, the TIM caller lists also show "Calls on Busy" and Jabber users the calls when the PC is switched off. If desired, the module automatically sends an email in case of missed calls. Licensing is based on the number of all end users per tenant.