Module

| TIM Manager/Assistant

An easy to use manager/assistant call forwarding function with unlimited number of assistants.

The most important functions at a glance

  • Easy to set up
  • Turn on/off by assistant or manager
  • Automatic forwarding to the next free assistant
  • Freely configurable VIP lists via directory
  • Without the use of TAPI/JTAPI
  • Status display on the phone

TIM MA is a practical manager assistant suite, essentially based on CUCM functions. The call flow is not routed via the TIM server. It does not use with the IPMA service. Various manager to assistant combinations and VIP lists are supported.

TIM MA is a practical manager assistant suite, essentially based on CUCM functions. It does not work with the IPMA service. Various manager to assistant combinations and VIP lists are supported. To facilitate easy administration, the setup can be done using a wizard. This reduces the required configuration time to a few minutes. Configuration errors are virtually eliminated. A manager can be assigned several assistants and vice versa. For breaking the call forwarding to the assistant, a VIP list can be maintained directly in the TIM phonebook. If there are several assistants, the next free one will be selected in case of unavailability.